Refund Policy of STOCKIFY ONLINE LTD:
At STOCKIFY ONLINE LTD, we understand the importance of customer satisfaction and strive to provide the best products and services possible. However, it is necessary for us to establish a refund policy to outline the terms and conditions regarding refunds for online payments made via debit/credit cards or bank transfers.
1. Non-Refundable Payments: Once an online payment is successfully processed and confirmed by our payment gateway, it becomes non-refundable. This means that we are unable to provide refunds for payments made through these channels.
2. Review and Consideration: We strongly advise our customers to carefully review their purchases before making any online paymentt. Take your time to evaluate the products, services, and any associated terms or conditions to ensure they meet your requirements and expectations. If you have any questions or concerns, our customer support team is available to provide clarification and assistance prior to making a payment.
3. Addressing Concerns and Issues: While refunds are not available for online payments, we are committed to addressing any concerns or issues you may have with the products or services received. If you encounter any problems, discrepancies, or quality-related matters, please contact our customer support team promptly. We will investigate the matter thoroughly and work towards finding a satisfactory resolution, which may include replacement, repair, or alternative compensation options.
4. Communication and Assistance: If you have any questions, inquiries, or require further clarification about our refund policy, please don't hesitate to reach out to our customer support team. We are here to assist you and provide the necessary guidance throughout the process.
Please keep in mind that this refund policy specifically pertains to online payments made via debit/credit cards or bank transfers. It does not cover refunds for other types of transactions or payment methods.
We appreciate your understanding and cooperation in adhering to our refund policy. Our aim is to ensure transparency and maintain a fair business relationship with our valued customers.
If you need any additional information or have further queries, feel free to contact us using the provided contact details.
Stockify online Ltd
124 City Road
London EC1V 2NX
United Kingdom